Insure Response

Point of Contact: Sandra Hunter-Lewis, Client Relations Manager

Available Services: 24/7/365 Insurance Customer Service Center and Administrative Support

IAOA Exclusive Discount: IAOA members receive $100 off the set-up fee and a reduced monthly minimum of just $250 for 150 minutes of talk/work minutes. The cost after the first 150 minutes each month is just $1.35 per minute.

“Why does my agency need a call answering service when I can just use voicemail?”

Good question. Here’s why…

In a recent market study, we found that 86% of calls that went to voicemail ended in a hang-up. To compound that staggering statistic, in a recent after hours (7pm-9pm) outbound call campaign to over 400 independent agencies, 94% of calls went to voicemail or were not answered at all.

Bottom line: customers expect a human to answer. If they get voicemail, they hang up and your agency misses out on a new sale or actively servicing an existing client.

How can Insure Response best represent your agency?
Seamless integration of our well-trained staff into your agency operations is our primary focus. We strive to serve your clients as if they were our own.

Our competitively priced solutions provide insurance agencies affordable call handling services while providing your agency the peace of mind that insurance-minded professionals will be catering to your clients.